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Are you a member of the Better Business Bureau? |
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Sarros Landscaping is a proud member of the Better Business Bureau of Atlanta. |
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Have you ever won any awards for your work? |
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In December of 2004, Sarros Landscaping was given the reward for “Contractor of
the Month” through ServiceMagic.com, the nation’s leading service provider for matching
homeowners with certified, professional contractors. Additionally, Sarros Landscaping
has earned a 5-star service rating (the highest award) further earning them the
award for “Best in Business” for calendar year 2004. |
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Has your work been featured anywhere? |
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Look for our work in the May issues of REDBOOK, WOMEN’S DAY and GOOD HOUSEKEEPING
magazine featuring the Dream Home Atlanta series where Sarros Landscaping was selected
as the ONLY landscaper to represent the Dream Home Atlanta section. Additionally,
look for our work on a custom cobblestone driveway to be featured in an upcoming
issue of Architectural Digest magazine. This was truly a one-of-a-kind project and
pictures of it are available on this website. |
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Q:
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What if there is a squirrel stuck in my tree? |
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Sorry, can’t help you very much here….but is the squirrel really stuck…after all,
maybe he’s saying “hey Bill, there’s a human stuck on the ground”. |
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What forms of payments do you accept? |
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We accept check, Visa and MasterCard. Additionally, we offer 6 months same-as-cash
financing or 7.9% APR for 48 months. Please note that VISA, MasterCard and Financing
all are subject to a 3% additional charge to your invoice. |
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Do you give FREE estimates? |
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Yes, we do give free estimates…however, in return for our hard work and the time
we take to detail your project and deliver a proposal, we ask that you please allow
us to follow up with you and receive feedback on the status of your project. |
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How do I “QUALIFY” for a FREE estimate? |
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Glad you asked. Qualifying a customer benefits the customer as much as it benefits
us. It ensures that neither party is wasting their time. In order to qualify for
a free estimate a potential customer must answer the following five questions…
- Tell us about your project…What are you trying to accomplish, what vision do you
have for your project, do you want to use the outdoor space for entertaining or
are you trying solve a more serious problem? These are the types of things we are
looking to understand.
- When are looking to have the work completed? We book our projects anywhere from
one to three weeks out and it may take up to a week to collect all the information
required to put together a detailed estimate. Therefore, if you are looking to have
a project complete within a few weeks, then please let us know your sense of urgency.
If however you are just in the beginning stages of planning and are not looking
to have your work completed for several months or longer, then please help us keep
costs down and allow us to schedule your project at the next available date.
- Have you thought about a budget for the project? Keep in mind that having a plan
including a budget is very important for both of us. You do not have to know everything
about landscape pricing and you do not even have to share all the details of your
budget with us. But, we will need to know that you have at least thought about what
your project may cost. Some plan is better than no plan.
- Will you agree to return our phone calls in a timely manner once the estimate has
been delivered to you. Once we provide you with an estimate we typically follow
up with you to answer any questions and to see where things stand.
- We keep a database of every phone call, every voice mail, email and every contact
we’ve had with you. We promise to do our part to provide answers to all of your
questions in a timely manner and we respectfully request that you maintain an open
line of communication with us to help us understand the status of our proposal.
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How do I schedule an appointment for an estimate? |
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To schedule an estimate, you may simply call our office at 678-455-3005 or email
us at
requests@sarroslandscaping.com. |
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I work during the day. Can you give me an estimate if I’m not home? |
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Most estimates will require you to be available. There are times however when that
may not be possible so we can usually go to your project site and do the estimate
over the phone. Please provide us with advance notice in these circumstances. |
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How can I avoid paying income tax? |
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We can’t really be much help here, but if you figure out a way then please let us
know. |
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When do you do estimates? |
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Estimates are provided Monday through Friday between 8:00 AM and 5:00 PM. In some
circumstance we may be available to provide early morning, evening and/or Saturday
appointments if necessary. |
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What if I have to cancel my appointment? |
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If for some reason you are unable to make your appointment, we respectfully request
that you contact us and give us as much notice as possible by contacting our offices
at 678-455-3005 or by email at
contact@sarroslandscaping.com. |
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Who will give me an estimate? |
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You will be provided an estimate by either the company President or by one of our
qualified Project Managers. All of our Project Managers have extensive design and
estimating experience. |
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How long will our appointment take? |
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Please plan on spending anywhere from twenty minutes to one hour with us. We will
want to take as much time as necessary to fully understand your project, your needs,
and your budget. Once we have all the right information we will be able to deliver
to you an estimate that accomplishes your goals and fits within your budget. If
you feel you will need more than forty-five minutes for our meeting, please give
us advance notice.
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What should I do to prepare for our appointment? |
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This is an excellent question! We put a lot of time and energy into providing each
potential customer with a very detailed proposal for their project. However, we
need you, the client, to help us understand how we can best serve you. You can do
this by thinking about the following things prior to our meeting…
- What do you want to have done and/or what do want to accomplish? Here it is very
helpful if you have seen something you like that you be able to describe it.
- What is your budget for the project? Knowing what you may want to spend will help
us align the best products and services to your goals thereby giving you the most
value for your money. We don’t like to estimate projects outside of your budget
nor do we want to give you any less than you are hoping for. If you are unsure of
what things cost, we will help give you ballpark amounts to work with but please
help get us started by having a rough budget number in mind.
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When and how will I receive my estimate? |
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At the end of your appointment, we may be able to offer a verbal, “ballpark” estimate
but most of the final project pricing will be completed at our office. Most estimates
are completed within two business days but please allow us up to one week to complete
your estimate in rare circumstances. Once your estimate has been completed, it will
be emailed out to you and you will receive a phone call indicating that it has been
sent. Please contact our office if you have any problems receiving or opening the
email. It will generally be a PDF attachment. |
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What if my car is in the driveway when you deliver your materials? |
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Then we will back up the truck and dump everything on top of your car…..JUST KIDDING,
I’m kidding, no really, I’m just kidding, we would never do that. Seriously, we
would just hook up your car to our Caterpillar machine and take some really long
chains and drag it out of the driveway…..oh no, again, I’m kidding, I’m kidding,
I’m really getting out of hand here. I promise we would just ring your doorbell
and politely ask you to move the car and if you couldn’t then we could probably
put our materials somewhere else. |
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Will you follow up with me? |
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Definitely. About a day or two after receiving your estimate, our office will contact
you to see if you have any questions. We put a lot of work into detailing all of
the elements of your project and we depend on you to give us your honest feedback.
We will do everything we can to work with you and help you through the quoting process
until all final design choices have been made. |
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What makes your company different from other landscaping companies? |
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Great question…and a very fair one too! The answer is the DETAIL we put into your
estimate and into understanding your needs, the QUALITY we put into your project
and most importantly the SERVICE after the project is complete. Our company is 100%
committed to CUSTOMER SERVICE and before, during and especially AFTER the project.
We clearly outline our terms and our warranties prior to starting your project and
we go to great lengths to meet and exceed all of your expectations. |
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What type of Service do you provide? |
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We provide the following services:
- Pavers – Decorative concrete pavers are an excellent choice for outdoor patios,
driveway’s and walkways. Did you know that pavers are incredibly strong and durable.
That’s right! Most manufacturers even offer a LIFETIME WARRANTY on their materials.
See, pavers are what’s called a “FLEXIBLE” pavement. That means it will NEVER crack
like concrete. Remember, even “stamped” concrete is still concrete and WILL eventually
crack. For just a slightly higher cost, you could get a lifetime product. Let one
of our professionals explain the benefits of using a paver surface for your outdoor
project.
- Flagstone/Stackstone – Natural stone, whether from a quarry in Pennsylvania or from
a field in Tennessee, adds a soft feel and natural beauty to any landscape. Nothing
says ELEGANCE more naturally than stone. Imagine a cool Fall night next to an outdoor
fire pit gathered with all of your friends. Or perhaps you have dreamed of meandering
paths leading through the natural areas of your yard and to the hammock…let your
feet guide you along a natural stone path.
- Design & Installation – Our professionals will work with you to provide the
perfect mix of low maintenance, color and beauty to your landscape for nearly any
budget range. Several adjectives that would describe our design style are CRISP,
CLEAN and COLORFUL. We are not gaudy and do not wish to leave you with a lot of
maintenance. If your dream is to spend every day in the garden for the rest of your
life, then we may not be the company for you. If however, your dream is to enjoy
the beauty of your garden and landscape with all of your friends and family, then
call us TODAY….we can help!!!
- Yard Cleanups – Fall and Spring is the time of year when people begin to venture
outdoors again, play in the park, walk the dog, and enjoy the crisp, clean air.
It’s also the time when you begin to take note of all of the work that has piled
up in the landscape. Let us help you. We can trim up the tree canopies to let more
light in, freshen up the mulch or pine straw, get rid of those nasty weeds, add
more color with a few well placed shrubs, fix that dead patch of lawn, solve that
pesky drainage problem, prune up the hollies and re-locate those five little shrubs
that your builder left you with that never seem to bloom the way they should. Our
cleanup is designed to make your landscape “POP”. Are you getting ready to sell
your home? Give us a call. We can add thousands of $$$ to your selling price just
by cleaning the place up a bit.
- Retaining Walls – Whether it’s FORM and FUNCTION or BEAUTY and GRACE your after
we can DELIVER! Not only do we build the most structurally sound and retaining walls,
we can offer a wide variety of materials to balance aesthetics and price for any
budget. Maybe this is the year you promised your children a jungle gym but your
home is on a 1/3 acre lot heading straight downhill. A few well placed timbers and
you could be pushing little Billy on the swing set before you know it. Maybe you’ve
been thinking about terracing a backyard and putting in vegetables, herbs and flowers
on each level…we have solutions for you. Perhaps you just want a more elegant and
graceful place to gather with your friends and family…how about sipping coffee on
a new pre-cast stone knee wall with a built-in flower garden. Or maybe you’ve got
BIG needs and we need to brace up the side of a sinking driveway….big or small….we
can handle it.
- New Lawns – It happens to the best of us…we get busy with life and forget to take
time for the little things….like mowing and fertilizing our lawn for instance. Okay,
that’s not really fair, we do cut the grass but is that enough? Well, if your lawn
has seen better days and you’re looking to recapture the lush, green space you once
called a yard, then let us help. Our professional installers will do everything
from preparation, to nutrient supplementation to the final installation of your
new lawn. Imagine leaving for work at 7:00 am and when you get home at 6:00 pm,
you have a brand new lawn. It’s like magic…only it isn’t because you paid us to
do it…but it is kind of like that….except the part where you had to pay us….but
you get the point!
- Fencing – Tired of the dogs (or your husband) getting loose? Are the kids running
through the neighbors geraniums? Or maybe your next door neighbor just “happens”
to be out in his yard every time you are? Remember that “good fences make good neighbors”.
Let us define your yard with a decorative wood fence. We have a variety of shapes
and sizes to choose from that will fit any style and budget. Please note that fencing
projects are typically done in conjunction with other landscaping services, meaning
that we generally don’t provide estimates just for fencing projects alone. We do
this because it helps keep our costs down for the customer by performing multiple
services on a property at one time.
- Aeration/Overseeding – Fall is the time of year to open up the lawn and let it breathe.
Pay us to punch holes in your yard…how much fun is that! Seriously though, we can
give your Fescue lawn the vital nutrients is needs along with the seed to keep your
yard looking lush and green all year round.
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Q:
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What if I have a really big project…but a small budget? |
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We can coordinate your project to be completed in phases, addressing the most important
or relevant items first and then completing other, smaller projects as the budget
for them becomes available. We are looking to be your Contractor of Choice for many
years, so we are in no rush to do it all at once. We will work with you to outline
a plan, budget and timeframe that fit YOUR needs! |
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Q:
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My backyard is very small, I can't imagine there's room for anything. Can you
help me? |
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You would be amazed how many special features can be incorporated. Curves and different
levels will make optimum use of the space by adding more depth and interest. We
would use small trees instead of big ones and place plantings strategically to form
a backyard haven. |
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What do the terms “Hardscapes” and “Softscapes” mean? |
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Hardscapes refers to outdoor projects involving stone, brick, masonry, timber and
paver materials. Softscapes refers to projects involving plants, shrubs, trees,
flowers and sod. |
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